Shipping policy

Last updated: October 15, 2026

Thank you for shopping with House of Breck. This policy explains our delivery arrangements, shipping charges and estimated delivery times.

Order Processing

Orders are normally processed within 1 business day, excluding weekends and public holidays, unless otherwise stated.

Orders placed after noon may begin processing the following business day.

Shipping & Delivery

We offer international shipping to selected destinations.

Available shipping methods, charges and estimated delivery times are displayed at checkout.

Delivery times are estimates and may vary depending on your location, product availability, customs processing and carrier operations.

Orders containing multiple items may arrive in separate deliveries.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery destination, products and available shipping methods.

Any applicable free shipping offers will be displayed at checkout.

Import Duties & Customs

Our international shipping partner operates on a Delivered Duty Paid (DDP) basis by default.

Under these standard arrangements, customers should not ordinarily be required to pay additional import duties upon delivery.

House of Breck does not separately collect import duties at checkout.

If you receive an unexpected customs payment request, please contact us through our contact form before making payment so we can investigate.

Shipping Destinations

We currently offer shipping to the following countries:

Albania, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Mexico, Morocco, Netherlands, New Zealand, Nigeria, Pakistan, Poland, Portugal, Romania, Saudi Arabia, Singapore, Slovakia, Slovenia, Spain, Sweden, United Arab Emirates, United Kingdom and United States.

Delivery availability may vary by product. Available destinations and shipping charges are confirmed at checkout.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation with tracking information where available.

Tracking updates may take time to appear.

Delivery Issues

If your order arrives damaged, is lost or experiences a significant delay, please contact us with your order number.

We will investigate and work towards an appropriate resolution in accordance with your consumer rights.

Order Changes & Cancellations

If you need to change or cancel an order, please contact us as soon as possible.

We cannot guarantee changes once an order has entered fulfilment or been dispatched.

Your statutory cancellation and refund rights remain unaffected. Please refer to our Returns & Refunds policy for further information.

Contact Us

For delivery enquiries or assistance with an order, please use our contact form.